The lawyer-coach: a new way of practising

For more than 35 years as a commercial lawyer, I have seen how many of us, myself included, confused effective advice with immediate and exhaustive answers. Now I feel that the worlds of law and business are changing: it is not enough to know (more and more laws, more requirements, more contradictory rulings… and more noise), but rather to listen, accompany and facilitate decisions. And that is where acting also as an executive coach offers an extraordinarily useful framework.

Lawyers are expected to solve problems. Executive coaches, however, help others (within an ethical framework) to discover the answer for themselves. And this can be a source of enormous professional and client satisfaction. When clients are faced with a problem, they do not need a legal analysis, but rather clarity and perspective to decide… based on ‘their problem’, not ‘our solution’. Integrating executive coaching tools into our professional practice transforms legal conversations and advice into something more effective: a decision-making process in which we accompany the client from start to finish.

I can think of three areas where the legal advisor and the executive coach meet:

1. The relationship with the client. Listen carefully before advising.

Plutarch said that ‘listening well is the basis of living well’. And sometimes the client is not so much looking for an answer as for clarity in order to make a decision. Listening beyond what they say (and what they don’t say) allows us to understand what concerns them. A question can open up more avenues than a lecture, which will most likely leave them cold. When we listen without rushing and without bias, we create a space for reflection that helps clients to organise, prioritise and make meaningful decisions. Meaningful… for them.

2. Negotiation and mediation.

In these processes, we use coaching techniques to help defuse resistance and move from confrontation to understanding. The lawyer-coach facilitates the parties listening to each other and discovering what lies behind their demands. A negotiation can be unblocked when the other party is allowed to express themselves. Agreements cease to be mere transactions and become shared decisions, which are more stable and sustainable over time and less likely to be sources of conflict.

3. Accompanying processes of change in the client and their organisation

The lawyer-coach can become not only the drafter of the agreement but also the facilitator of change. They help those involved to understand what is at stake and align decisions with their values and objectives by managing resistance. The solicitor ceases to be a mere ‘provider’ of services (who is often only called upon at the end of the process) and becomes a partner in reflection.

In short, I perceive that today we are required to practise differently: less technical and more human, less reactive and more transformative. Coaching techniques help: conscious listening, constructive feedback, clarity of purpose… they allow us to better manage conflict, stress and uncertainty. Coaching, of course, does not replace the law, but rather broadens it and provides it with tools. Now, artificial intelligence (much faster and potentially much more comprehensive and exhaustive) is displacing us from our habits. Perhaps this allows us to glimpse that lawyers should not only be experts in rules, but also facilitators of difficult conversations, someone capable of combining analysis and empathy, precision and presence. Someone who understands that their value lies in helping their clients avoid conflicts or resolve them in the way that best suits them. And that is where the lawyer-coach has a lot to contribute.